Do you take VSP, Davis, or EyeMed?

Yes, we see patients with these plans on an Out of Network (OON) basis every day.

What does it mean to be Out of Network (OON)?

Being OON means good news for patients in that we are not subject to restrictive vision care plan policies that control the quality of patient care. This allows us to always stay true to our commitment to make decisions in the best interest of patients without compromise, resulting in the highest quality of care and products for you at a fair price.

How does it work to see East Vancouver Eye on an Out of Network basis?

We do our best to make it as simple as possible:
We do a complementary verification of out of network benefits with your vision care provider (VSP, EyeMed, Davis) prior to your visit.

Patients pay our office directly. We accept check, cash, Health savings or Flex spending cards, Visa, Mastercard, Discover, and Care Credit. Routine eye exams are offered at a discounted rate of $160. We also offer our own in-house Eyewear Savings Plan (ESP).

We submit all charges for you to your vision care plan and they send a reimbursement check directly to you. It generally takes about 2-4 weeks to receive your check from the vision care plan.

Do I have to go somewhere else?

No, absolutely not! Our sincerest hope is that you will support our business as we continue to provide excellent care for you and your family. We are working diligently to provide the best care and products to our patients at reasonable prices by negotiating with vendors and passing those savings on to you. Allow us to calculate the numbers before you choose to go elsewhere! We also recommend that patients contribute to their HSA or FSA fund if they have one.

Can my exam be billed to my medical insurance?

Maybe. If you have a medical concern, such as dry eyes, eye pain, diabetes, cataracts, glaucoma, keratoconus, amblyopia (lazy eye), etc., your medical insurance may be billed for the eye health portion of the examination and sometimes the procedure of evaluating your vision to determine an eyeglass prescription. Medical insurance generally will not cover services related to contact lenses or the purchase of glasses except for in a few rare medical cases, such as keratoconus.

Why have you chosen to become an out of network provider?

Becoming Out of Network providers makes it possible for us to spend the time we need with each patient and to offer the best products at a fair price. We believe this will result in our patients attaining their best possible vision, preserving their optimal eye health, and receiving the highest quality care they deserve!

Is there another vision plan you would recommend other than VSP?

No, there really is not. In today’s insurance market, the vision care portion of most insurance plans is often farmed out to vision care vendors. These vision care vendors require controlled access to services/products that are not always in the patient’s best interest regarding care and quality. By not participating with these plans, we have the freedom to offer the very best care and quality products at fair prices for all patients.

I don’t have VSP, how will these changes impact me?

Since we are now OON with VSP, we have drastically simplified our pricing structure for eyewear. This, in turn, makes it easier for you to obtain the high quality products you deserve.

Will you ever accept VSP in the future?

​​​​​​​At this time we cannot say. Unless VSP has a change in their policies and procedures that will better support our patients and our small business, we will not plan to re-enroll.